Uniden has released several free firmware upgrades with some good features since my scanner was sent to Best Buy with some nice features to add to the scanner. Then the other thing that is a big problem for me is to upgrade the firmware or install the optional upgrades available for this scanner you need to download a software app from Uniden that will let you download the upgrades and then is supposed to install them in your scanner. You will need to connect this scanner to the computer to program it from one of several programs that are available out there. It is not plug and play on windows 7 or 8 and the driver you have to download does not have an installer so you have to go into device manager and manually install the driver. What prevents me from giving this scanner 5 stars is the software needed and used to connect the scanner to your computer with the USB cable that is supplied is you have to install a driver for the cable. It is typical Uniden quality built real well and should last for years to come. This scanner does it real well reception for me even just with the little whip antenna it comes with and I live in a rural area. I upgraded to this scanner from the Uniden BCT15X as I wanted to be able to receive digital transmissions. Bought this online here from Best Buy, very fast shipping.
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